Question 1

What is a Growth Audit and how long does it take?

Accepted Answer

It's a free 15-minute call where we assess three things: your current Google Business Profile ranking, your website's ability to convert visitors, and how you're capturing leads today. You'll leave with a clear picture of what's costing you customers — whether or not you work with us.

Question 2

Do I have to sign a long-term contract?

Accepted Answer

No. All of our packages are month-to-month. We earn your business with results, not by locking you into a multi-year agreement. You can pause or cancel anytime with notice.

Question 3

What types of businesses do you work with?

Accepted Answer

Any local service business — clinics, contractors, salons, gyms, law firms, home services, med spas, and more. If you serve customers in a local area and rely on being found online, our systems fit.

Question 4

How fast will I see ranking movement on Google Maps?

Accepted Answer

Most clients see their first real ranking movement within 60–90 days. GBP ranking is an ongoing effort — profile optimization, post cadence, review velocity, and citations compound over time, so the gains tend to accelerate rather than plateau.

Question 5

I already have a Google Business Profile. Why isn't it ranking?

Accepted Answer

Having a profile isn't the same as optimizing one. Common issues: wrong categories, missing attributes, no posting cadence, low review velocity, inconsistent citations, and weak photo content. We fix all of these systematically.

Question 6

Do I need a new website, or can you fix my current one?

Accepted Answer

It depends on what you have. If your site is slow, dated, or missing local SEO structure, a rebuild is usually more cost-effective than patching. We'll tell you straight during the audit — we won't sell you a new site you don't need.

Question 7

Will the website include a booking calendar?

Accepted Answer

Yes. Every site we build includes a built-in booking calendar so customers can schedule directly — no phone tag, no missed opportunities. It syncs with your availability and notifies you instantly.

Question 8

What's the difference between the AI chatbot and the AI receptionist?

Accepted Answer

The chatbot lives on your website — it answers visitor questions and books appointments 24/7. The AI receptionist handles phone calls and texts when you or your staff can't pick up, so a missed call never becomes a missed lead again.

Question 9

Will the AI sound robotic or confuse my customers?

Accepted Answer

No. It's trained on your business — services, hours, pricing ranges, FAQs, and booking rules — so it answers naturally and accurately. Anything it can't handle, it escalates to you or your staff.

Question 10

How does the automated review system work?

Accepted Answer

After a visit or service, the system automatically requests a review from your customer via text or email at the optimal moment. More reviews mean higher GBP ranking and more trust — and it runs without you lifting a finger.

Question 11

What does 'set it up once, stay visible forever' mean?

Accepted Answer

Once your automation is wired in, review requests, photo requests, and auto-generated posts publish to your Google Business Profile and social profiles on a recurring schedule. You stay top-of-mind without spending hours on marketing each week.

Question 12

How much does this cost?

Accepted Answer

We offer three plans: Capture ($297/mo + usage, regularly $447) — your SEO website with booking, AI chatbot, 24/7 AI phone receptionist, and lead communication app; Rank & Grow ($497/mo + usage, regularly $647) — everything in Capture plus Google Business Profile optimization, automated review requests, ongoing GBP ranking, and optimization for 150 listing sites and directories; and Advertise ($1,297/mo + usage, regularly $1,847) — everything in Rank & Grow plus ad campaign management and a dedicated account manager. The "+ usage" covers tools like phone, text, and AI on a per-use basis — most clients add Unlimited AI for a flat $97/month after their first month of real usage is calculated. Book a free audit and we'll recommend the plan that fits your goals.

Question 13

What does "+ usage" mean?

Accepted Answer

Some tools — phone numbers, text messages, voice AI, conversation AI, reviews AI, and content AI — are billed per use rather than flat, so you only pay for what you actually use. After your first month of actual AI usage is calculated, you can switch to Unlimited AI for a flat $97/month if that works out cheaper than your per-use cost.

Question 14

Is there a setup fee?

Accepted Answer

No. There's no setup fee — you only pay your monthly plan price plus usage. We get you up and running without any upfront cost.

Plain-English answers

Getting started

Google Business Profile

Websites

AI chatbot & receptionist

Pricing

Ready to stop guessing and start growing?